FAQ

1. What types of container parts do you offer?

We provide a full range of parts for standard containers, reefer containers, office containers, and customized units. Our products include locks, hinges, corner castings, seals, vents, flooring accessories, reinforcement parts, and more.

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2. Are your parts compatible with all container sizes?

Most parts are compatible with 20ft, 40ft, and 40ft HC containers. Please check each product’s specifications for exact dimensions to ensure proper fit.

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3. Do you offer customized parts?

Yes. We can provide customized components based on drawings, sample references, or project requirements. Contact our support team for custom solutions.

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4. How do I choose the right part for my container?

Follow our 3-step guide:

1. Identify your container type

2. Search by function or component

3. Compare specifications and choose the correct model
If you need help, our team can recommend products based on photos or measurements.

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5. Do you offer bulk discounts?

Yes, we provide wholesale pricing for large orders. Please contact us with your quantity requirements for a customized quote.

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6. What materials are your parts made from?

Our parts are made from high-strength steel, stainless steel, galvanized steel, or industrial-grade rubber, depending on the component type. All materials meet international container standards.

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7. Do you ship internationally?

Yes. We ship to most countries worldwide. Shipping costs and delivery times vary by location and order size.

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8. How long is the delivery time?

Standard orders ship within 2–5 business days. Customized parts may require additional production time. Delivery timelines will be shown at checkout.

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9. What payment methods do you accept?

We support major credit cards, PayPal, bank transfers, and corporate invoices for bulk orders.

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10. What is your return policy?

Unused products in their original packaging may be returned within 30 days. Customized or modified parts are non-refundable. Please review our full Return Policy before purchasing.

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11. Can I get technical support or installation advice?

Absolutely. Our support team can provide guidance, installation tips, or help you verify part compatibility.