Terms of Service

Last Updated: January 2026

Welcome to our website. By accessing or using our services, you agree to be bound by the following Terms of Service. Please read them carefully.

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1. Acceptance of Terms

By visiting our website, purchasing products, or using any services we provide, you confirm that you have read, understood, and agreed to these Terms of Service and our Privacy Policy.

If you do not agree with any part of these terms, you must stop using our website immediately.

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2. Use of Website

You may use this website only for:

  • Browsing products
  • Making purchases
  • Accessing customer support
  • Personal or business use in compliance with applicable laws

You agree not to:

  • Misuse our website
  • Attempt to gain unauthorized access
  • Distribute harmful code or disrupt our services
  • Use our content without permission

 

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3. Product Information

We strive to provide accurate product details, including dimensions, specifications, photos, and prices. However:

  • Errors may occur
  • Product availability may change
  • Colors and appearance may vary based on display settings
  • We reserve the right to update or correct information at any time without notice.

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4. Pricing & Payments

Prices are shown in the displayed currency and may change without notice.
By placing an order, you agree to provide accurate payment and billing information.

We accept:

  • Credit/Debit Cards
  • PayPal
  • Bank Transfer (for bulk orders)

All payments must be authorized before an order is processed.

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5. Orders & Availability

We reserve the right to:

  • Refuse or cancel any order
  • Limit order quantities
  • Discontinue or adjust product listings

If an order is canceled after payment, a full refund will be issued.

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6. Shipping & Delivery

Shipping times and costs are detailed in our Shipping Policy.
We are not responsible for delays caused by:

  • Customs clearance
  • Carrier disruptions
  • Incorrect customer information

Ownership of products transfers upon delivery to the carrier.

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7. Refunds & Returns

Refunds and returns are governed by our Refund Policy.
Products must meet return eligibility requirements to qualify for a refund.

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8. Intellectual Property

All content on this website—including:

  • Images
  • Text
  • Logos
  • Product designs
  • Website layout

—is protected by copyright and may not be copied, reproduced, or distributed without written permission.

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9. User Accounts

You are responsible for:

  • Keeping login details secure
  • All activity under your account

We may terminate accounts that violate our terms.

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10. Third-Party Services

Our website may integrate third-party tools or links.
We are not responsible for:

  • Their content
  • Their policies
  • Their practices

Use of third-party services is at your own risk.

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11. Limitation of Liability

We are not liable for:

  • Any indirect, incidental, or consequential damages
  • Losses caused by misuse of products
  • Damages arising from delays or service interruptions
  • Our maximum liability is limited to the amount you paid for the product.

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12. Indemnification

You agree to indemnify and hold us harmless from any claims arising from:

  • Your use of our site
  • Any violation of these terms

Your infringement of third-party rights

 

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13. Changes to Terms

We may update or modify these Terms of Service at any time.
Changes will take effect immediately upon posting them on this page.

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14.1 Legal Compliance

You agree to comply with all applicable Hong Kong laws and regulations, including but not limited to:

  • Trade Descriptions Ordinance (Cap. 362)
  • Personal Data (Privacy) Ordinance (Cap. 486)
  • Copyright Ordinance (Cap. 528)
  • Sale of Goods Ordinance (Cap. 26)
  • Electronic Transactions Ordinance (Cap. 553)

14.2 No Legal Advice

The information provided on this website does not constitute legal advice. If you have any legal concerns, you are advised to seek assistance from a qualified legal professional in Hong Kong.

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15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Address：RM 9042, 9/F, BLK B, CHUNG MEI CENTRE, 15-17 HING YIP STREET, KWUN TONG，HONG KONG

Email: support@rockvity.com